ED Patient Care Technician II

Job Details

Full time 36 hours/week rotating shifts
With a commitment to patient and family centered care, the Patient Care Technician II (PCT II) provides advanced designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The PCT II has advanced clinical skills and certifications, as well as the ability to act as resource/mentor in the area of safe patient handling/de-escalation techniques/point of care testing.

Job Description

Summary
With a commitment to patient and family centered care, the Patient Care Technician II (PCT II) provides advanced designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The PCT II has advanced clinical skills and certifications, as well as the ability to act as resource/mentor in the area of safe patient handling/de-escalation techniques/point of care testing.

Job Duties

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Performs designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
• Actively promotes and maintains a safe patient care environment.
• May be assigned the role of a virtual safety associate as needed based on campus needs
• Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations and acts as resource for training new staff on various supplies and equipment use.
• Consistently demonstrates knowledge and advanced skills. The following are areas that demonstrate examples of advanced knowledge and skills. Each unit will apply based on unit needs and alternative care models:
  * Maintains ability to recognize and monitor individual patient’s EKG
  * Maintains ability to recognize and report hemodynamic instability and critical changes in patient condition
  * Maintains IV Insertion competency including IV insertion using Ultrasound guidance
  * Maintains advanced knowledge and experience with phlebotomy and lab specimen collection including T&S, Blood Cultures
  * Maintains competency regarding use of advanced medical equipment such as splinting, advanced rehab therapy equipment, trauma care, IABP, rapid infuser, central line and A line set ups. Works with professional development team to create training modules following vendor supplied information for use guidelines and best practice. Acts as a coach/trainer to others team members.
  * In the acute rehab setting are able to act as transfer and positioning coach/trainer for specific patient populations.
  * Advanced skills in bladder scanning and intermittent catheterization
  * Maintains skills regarding management of aggressive behavior and de – escalation techniques. Acts as a coach/trainer to others following formal training guidelines.

Minimum Qualifications

• High School Diploma/GED Diploma or equivalent required
• 2 years EMT, Nursing Assistant, PCT or healthcare experience required. Certification and completion of advanced skills and knowledge training within six months of hire accepted in lieu of experience requirement.
• Healthcare Knowledge -
  Knowledge of medical terminology, patient care needs and their role in interprofessional team.
• Execution of Delegated Tasks -
  Ability to complete delegated tasks within scope of role.
• Daily Living Assistance -
  Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
• Patient Safety -
  Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Patient-and Family-Centered Practice-
  Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
• Cultural Awareness-
  Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication-
  Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.
• BLS - Basic Life Support AHA - American Heart Association
• CPCT - Certified Patient Care Technician - National Performance Specialists

Additional Qualifications

• Completion of Advanced Clinical Course
• Handle with Care certification
• Dysrhythmia course certification

Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Rotating (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University Hospitals, Inc.

Primary Location Address

132 S 10th Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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