Community Service Officer

Community Service Officer
 Eagan Police Department
 Full-Time, Non-Exempt, Benefit Eligible
 Pay: $28.38 -$36.80 per hour, DOQ

Join Team Eagan!
 We’re accepting applications for a full-time Community Service Officer. This position is visible in the community and supports the organization in maintaining the Police Department’s vehicle fleet, completing department tasks, and assisting the public when necessary.

CLICK HERE to review the recruitment timeline for this position.

Application Deadline: August 17^th @ 8:00am (CST)

• Ensure all squad cars are serviced at proper intervals
• Monitor the equipment with the department’s vehicles and recommend replacement as necessary.
• Develop daily squad assignments for patrol operations.
• Work with sworn staff to ensure they have a clean vehicle in proper working order for shift use.
• Obtain vehicle repair quotes from multiple vendors when necessary.
• Ensure all firearms are removed before delivery of vehicles in need of repair to the appropriate city shop or dealership for service.  Also performs minor squad repairs if able.  
• Ensure the cleanliness of the garages and other areas within the police department.  
• Manage, inventory and order miscellaneous supplies.
• Refill squad fire extinguishers and order oxygen.   Maintain speed trailer, assign locations, set-up, take-down, download data and print reports.  
• Assist IT with upgrades and repairs of squad laptops.   
• Assist with duties in the Property Room.
• Ensure all Police lock boxes are in working order and have working keys for quick access to apartment buildings on priority calls.
   
   

• Respond to all requests by the Police Department or City Hall for various requests for secure transportation, deliveries, or miscellaneous errands. (ex. Bank Deposits, Council Packets, Interoffice Mail, Election Materials).
• Assist Range and Use of Force Instructors with the purchase and delivery of materials and supplies for department training days.
• Provide security escorts and activity monitoring for visitors entering the physically secure portion of the Police Department to ensure compliance with section 5.9.1.7 of the Criminal Justice Information Services (CJIS) Security Policy.

• Back up CSO II/Animal Control Officer when requested and take over animal control duties in the absence of the CSO II/Animal Control Officer.
• When applicable, issue summons/citations City Code Violations.
• Assist sworn staff with duties as requested.  
• Respond to and investigate complaints; performs necessary follow-up regarding bites, potential rabies and need for quarantines.
• Determine/authorize the placement of animals for treatment, shelter or at times euthanizing.   Make referrals to other agencies when appropriate.  
• Interpret State statutes and City ordinances to take appropriate law enforcement action.   I.E. snow bans, parking, junk vehicles, dog-related violations.  
• Provides public education to a variety of civic groups regarding animal care and treatment, regulations/ordinances and wildlife management.  

• In general, assist sworn officers with their duties as requested or assigned.
• Report any criminal activity occurring in the city to dispatchers immediately.   Enforcement action will be taken when directed.  
• Draft minor police reports such as criminal damage to property and theft as needed. When applicable, issue summons/citations regarding City Code Violations.  
• Participate and stay proficient in department recognized defensive tactics.  
• Test participants in the Dakota County Safe Streets program.
• Fingerprinting for applicant background investigations.
• Book and release of criminals for Officers/Detectives.
• Perform manual speed surveys and input data.
• Assist with bike rodeos and other public relation duties.  
• Subpoena Service.
• Police Department tours.
• Processing found property.
• Testify in court and other related hearings associated with the position.
• Provide motorist assistance, including helping with stalled vehicles, stuck vehicles and vehicle lockout assistance. Assist patrol officers with traffic control at crash and incident scenes.
• Coordinate the pickup and delivery of uniforms and equipment to and from approved vendors.

• High school diploma or equivalent.
• Valid driver's license.
• Successful completion of background investigation, medical exam and drug testing.
• Able to perform all essential job functions under working conditions, as described.  

• Previous experience working in municipal government.  
• Experience working with animals.

• Vehicle maintenance requirements.  
• Minnesota Data Practices and Record Retention.    

• Organizing and communicating with written data; preparing and writing dictated reports.
• Verbal communication and negotiating skills in order to effectively work with the public.

• Effectively deal with people.  
• Work with animals.
• Answer phones and take reports daily, by telephone.  

• The employee may be required to do sustained physical work, in any weather conditions and should expect to be exposed to all elements.
• Employees are required to wear a Community Service Officer uniform, including uniform shirt, pants and boots and/or shoes.  

• 20% Office / 80% Field
• May include rotating shift work.
• FLSA non-exempt position. 40 hours per week and includes weekend and holiday hours.