Front Office/Scheduling

Castle Family Dentistry413 Nj-57 Washington, NJ 07882FRONT OFFICE/SCHEDULING COORDINATOR POSITION NEEDED! NO WEEKENDS!!!Hours: Monday 7:30am-5pm, Tuesday 7:30am-5pm, Wednesday 9:30-7pm, Thursday 7:30-5pm, Friday 7:30-2pmWe are a fantastic office in growth mode and are committed to excellent dentistry, building relationships, providing exceptional patient care and a 100% WOW patient experience! Our candidate should be organized, detail-oriented, professional and committed to our awesome growing practice. SPECIFIC DUTIESSchedule ManagementMaintain Hygiene and Doctor schedule for multiple clinicians by monitoring schedule, making and confirming appointments through client recall systemManage the schedule so the office runs optimally and efficiently so that each patient receives the highest quality of dental careConfirm the next day’s appointments according to protocol and patient preferencesSchedule patients for efficient use of doctor and staff time Check patient quick-fill list to try to fill in cancellation and no-show appointment timesReview schedule daily, weekly, and monthly. Make sure that production block scheduling is being utilizedPatient ManagementManage doctor charts for treatment plans, treatment conferences, letters and phone callsOversee patient relations & handle patient complaints, according to office protocolHelp explain office policy to patientsConfirm the next day’s appointments according to protocol and patient preferences Make follow-up appointments as neededRecord chart entries from phone or in-person conversations when appropriateMaintain the recall system. Run reports, send recall cards and make calls as needed. Send letters to inactive patients.Records ManagementGather and accurately record insurance information from patientsSee that records are stored securely and handled in compliance with HIPAA privacy and security regulations Accurately file patient informationOur ideal candidate should be:A team player who loves to work efficiently and can be a multi-taskerAWESOME personality and attitudeOutstanding customer serviceDetail orientedIs intentional and thinks aheadSomeone who is good with computers and is a quick learnerGreat on the phone and is great at booking treatment and appointments1+ Years of experience in a dental office settingWe are offering our front office/scheduling coordinator:Competitive pay401KAccrued PTO plus BONUS BIRTHDAY PTOThe best working environment.We know that great teams are what make us an exceptional dental office, AND we need a SUPERSTAR to join our team.If this sound like the job you are looking for, please respond with your:ResumeCompensation Requirements