- Location
- United States · published
- Type
- Full-time
- Department
- Engineering
- Source
- Workable
Description
We are seeking a highly motivated and detail-oriented Technical Solutions Engineer to join our dynamic team. The successful candidate will be responsible for overseeing the implementation, optimization, and ongoing support of our healthcare IT solutions for clients. This role requires a strong blend of technical expertise, analytical thinking, and knowledge of healthcare industry practices.
Responsibilities:
- Collaborate with stakeholders to gather, analyze, and translate business requirements into scalable technical solutions, particularly related to healthcare data analytics.
- Analyze healthcare data sets to identify trends, patterns, and anomalies that inform solution design and performance improvements.
- Lead and support the implementation of healthcare IT solutions, ensuring successful deployment and integration.
- Partner with clients to assess needs, define requirements, and customize solutions aligned with their goals and operational workflows.
- Deliver knowledge transfer and training sessions to end-users, ensuring effective adoption and utilization of technology solutions.
- Provide ongoing technical support and troubleshooting, resolving client issues in a timely and efficient manner.
- Act as the primary point of contact for client inquiries, escalations, and feedback, coordinating with internal teams to drive resolution and continuous improvement.
- Monitor system performance and proactively identify opportunities for optimization to enhance client satisfaction and maximize value delivery.
Benefits
Competitive salary based on your experience and skills – we believe the top talent deserves the top dollarBonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded401k plans– we want to empower you to prepare for your futureRoom for growth and advancement- we love our employees and want to develop withinComprehensive Medical, Dental, and Vision insurance plansTax-free Dependent Care AccountLife insurance, short-term, and long-term disabilityExcellent PTO policy (everyone deserves a vacation now and then)Great work-life balance environment- We believe family comes first!Strong supportive teams- There is always a helping hand when you need it