Digital Commerce Customer Development Specialist

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You ensure that customer plans are developed and executed by supporting the delivery of strategies and tactics for growth. You understand the business metrics and financial drivers needed to unlock profitable growth for Mondelēz International and our customers and work with key account managers to implement plans to deliver our annual target.

How you will contribute

You will:

• Leads the development of the trade marketing part of the category annual plans (contract process)
• Understands market dynamics / consumer insights by channel to participate on trade marketing strategic decisions
• Leads the business planning meeting where the sales quotas are built in order to accomplish the annual plans based on relevant building blocks
• Suggests and influences investment in category building blocks, according to category and channel need, and is accountable of execution excellence at point of sale
• Follows up the competition’s commercial activity in the category in order to detect business opportunities and potential threats for the brand
• Plays a leadership role within the multi categories teams by leading, providing accurate and relevant channel point of sale information that will lead to find business opportunities such as innovations, customer promotions, portfolio, pricing, etc. that will lead to achieve multi categories targets

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Category planning and delivering growth through category leadership
• Having a future-focused mindset, being curious about industry trends, digital solutions and innovation for consumers, and translating opportunities into business plans
• Developing and delivering plans, measuring and monitoring results and making recommendations to achieve growth targets
• Business planning and how to maximize revenue growth
• Influencing stakeholders and interacting effectively with others with the courage and resilience to hold an alternative point of view
• Analytical skills and business acumen

More about this role

• Amazon full responsibility & management: annual negotiation, business plan, promo plan and marketing activities

• Glovo full responsibility & management: annual negotiation, business plan, promo plan and marketing activities

• Direct collaboration with CS&L team to manage OTC in the most efficient way for Mondelez and customers

• Sales forecast and reporting, sales and assortment analysis

• Collaboration with Cat Planning and Finance to define the most potential assortment for each customer and manage each customer’s P&L

• Continuous collaboration with EU Amazon Lead, central eCommerce team and other countries to exchange best/worst practices, enriching each other and seize each and every opportunity

• Responsible to create new leads, drive upsell and exploit new opportunities while analyzing potentiality and performance.

What you need to know about this position:

• Super dynamic, evolving and challenging

• Close teamwork with E-Commerce activation team, Cat Planning and Sales

• International framework/vision

What extra ingredients you will bring:

• Future-focused mindset, curiosity about industry trends, digital solutions and innovation for consumers

• Strong interest in eCommerce, specifically on how eGrocery is shaping the future of the business

• Negotiation skills

• Influence stakeholders and interacting effectively with others, with the courage and resilience to hold an alternative point of view

• Business acumen, commercial attitude

• Communication skills

• Analytical skills

• Proactivity and flexibility

Education / Certifications:

• Preferably Master Degree in Economics or Trade Marketing

Job specific requirements:

• Preferably at least 3 years of experience within FMCG/eFMCG in Sales and/or Category Planning

• Excellent communication and presentation skills

• Analytical mind combined with the ability to draw conclusions and recommendations from data

• Good MS Excel skills

• Good English knowledge

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Category Planning & Activation

Sales