Global Client Manager

Company Description

Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We look for people our clients and assignees can count on to thoughtfully deliver clear solutions to complex problems.

To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly with us. You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new possibilities. And we can do the same for you. Whatever your aspirations, Vialto can help you find your way.

Job Description

We are looking for an experienced, highly client-focused tax professional to join our global team on a 12-month contract.

This is an excellent opportunity for someone who combines a strong general tax background with outstanding client and stakeholder management skills. The role is particularly suited to someone who enjoys working with large, complex international clients, coordinating multiple teams and jurisdictions, and acting as the central point connecting the client with tax specialists across our global network.

You do not need to be the technical expert in every area of tax. What matters is having solid tax knowledge and judgement, understanding the advice being provided, asking the right questions, and being able to consolidate and manage input from different tax specialists into a clear, consistent and high-quality client experience.

What you will do

• Act as a key client-facing contact for large international clients.
• Coordinate tax matters across multiple countries, teams and stakeholders.
• Work closely with tax specialists across the global network to manage the delivery of advice.
• Act as a PMO / central coordination point, keeping track of requests, deliverables, responsibilities and deadlines.
• Review, challenge and consolidate advice received from different countries to ensure it is consistent, complete and client-ready.
• Translate complex or fragmented technical input into clear, practical communication for the client.
• Lead and participate in client calls, understanding the client's priorities and ensuring appropriate follow-up.
• Build strong relationships with both client stakeholders and colleagues across the global network.
• Take ownership of issues and drive them through to resolution, rather than simply coordinating emails between different parties.
• Maintain a consistently high standard of quality, even when working with multiple priorities and tight deadlines.

What we are looking for

We are looking for someone who:

• Has a strong general tax background and is comfortable discussing tax matters with clients and tax specialists.
• Has previous experience in a client-facing tax, professional services or international advisory environment.
• Is confident dealing with senior client stakeholders.
• Is an excellent communicator and genuinely enjoys working with people.
• Has strong project management and coordination skills.
• Is comfortable working across countries, cultures and different areas of tax.
• Can manage multiple stakeholders and bring structure to complex situations.
• Is proactive, responsible and able to work independently with limited supervision.
• Has a strong sense of ownership and follows matters through to completion.
• Can work effectively in a fast-paced and demanding environment without compromising quality.
• Is collaborative, pragmatic and solution-oriented.
• Is comfortable working as part of a global and virtual team.
• Has excellent English skills, both written and spoken. A very high level of business English is essential.

Practical details

• Contract: 12 months
• Location: Flexible/remote
• Working hours: Primarily aligned with EU time zones
• Environment: International, collaborative, fast-paced and client-facing

Who will enjoy this role

You will likely enjoy this opportunity if you are someone who likes to connect the dots.

You understand tax, but you also enjoy the bigger picture: understanding what the client actually needs, bringing the right specialists together, challenging and consolidating their input, managing expectations and making sure the final outcome is delivered on time, at the right level of quality and in a way that works for the client.

This is a role for someone who is comfortable taking ownership, navigating complexity and becoming a trusted point of contact for both the client and the wider global team.

Additional information

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.