Gate Attendant (RETURNING staff for the 2027 season)

 

Ready for another summer with East Bay Regional Park District? Former Gate Attendants are encouraged to apply!

Gate Attendants help create a great first impression for park visitors. From collecting parking fees to answering questions and providing directions, you’ll help visitors enjoy their time in our beautiful regional parks.

• Welcome visitors and collect park fees.
• Handle payments, provide change and receipts, and track daily revenue.
• Answer questions, give directions, and provide park information.
• Help with parking and swimming area openings, reservations, and supplies.
• Keep the area around your kiosk clean and report safety hazards.
• Communicate with staff and emergency personnel when needed.

• People person who enjoys helping and interacting with the public.

• Detail-oriented workers who can accurately handle payments and maintain records.

• Dependable self-starters who take initiative and follow through on responsibilities.

• Team players who can stay professional and work well in a fast-paced environment.

Before submitting:

• Update your application information.

• Answer all supplemental questions thoroughly.

Important: Former employees must apply and will be considered for available positions. Reemployment is not guaranteed. Hybrid and dual-role assignments will not be offered for the 2027 season.

We appreciate your previous contributions and encourage you to apply!

Potential Work Locations:

• Unit 1: Del Valle (Livermore, CA); Sunol/Ohlone (Sunol, CA); Shadow Cliffs (Pleasanton, CA)
• Unit 2: Ardenwood (Fremont, CA); Coyote Hills (Fremont, CA); Cull Canyon (Castro Valley, CA); Don Castro (Hayward, CA); Garin (Hayward, CA); Quarry Lakes (Fremont, CA)
• Unit 3: Anthony Chabot Regional Park (Castro Valley, CA); Lake Chabot (Castro Valley, CA); Roberts (Oakland, CA); Temescal (Oakland, CA)
• Unit 4: Point Pinole (Richmond, CA)
• Unit 5: Kennedy Grove (El Sobrante, CA); Tilden (Berkeley, CA); 
• Unit 6: Briones (Lafayette, CA); Diablo Foothills (Walnut Creek, CA)
• Unit 7: Contra Loma (Antioch, CA); Black Diamond (Antioch, CA)

• Respect: We honor each other, the park users we serve, and the land we steward.
• Resilience: We creatively adapt to change. We address challenges with empathy, perspective, and determination.
• Relationships: Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
• Responsiveness:  We communicate openly, honestly, and reliably.
• Transparency: We hold the public's trust through meaningful stakeholder engagement and unfettered access to timely and reliable information on decisions and performance.

Age: 15 ½ or older at the time of appointment.

Experience: None.

Other: Bilingual or multi-lingual skills are highly desirable. Administrative and cash handling skills are highly desirable.

Conditions of Employment:

• Must pass a Level 1 background check.

• Required to wear a Park District uniform. 

• May be required to work unusual hours, weekends, and holidays. 

• May be required to work alone in the kiosk for extended periods of time between visitors and/or in inclement weather.

• Gate Attendants are required to work 1 season with a minimum of 350 hours before progressing to the next pay step.  

• Gate Attendants have limited rights under Local 2428, American Federation of State, County & Municipal Employees (AFSCME), AFL-CIO.

Knowledge of: park rules and regulations; cash handling procedures; park amenities including trails; basic math skills; how to operate automated cash drawer and other electronic equipment including phone and communications radio; excellent customer service principles; verbal communication skills and competent mathematical skills. 

Ability to: conduct monetary transactions in a variety of forms (cash, credit, electronic); handle cash, count correct change, record transactions; learn to operate office equipment including computers and supporting word processing, spreadsheet, and database applications; follow directions; remain calm under pressure; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers. 

1. A current East Bay Regional Park District application submitted online; and
2. Completed supplemental questions.