- Location
- McLean, Virginia, United States · published
- Type
- Full-time
- Department
- IT
- Clearance
- Required
- Source
- Workable
Description
Public Trust Eligibility Required
This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification.
About Aretum
Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.
Job Summary
The Solutions Specialist serves as the senior technical lead and business solutions expert responsible for configuring, enhancing, maintaining, and optimizing the client's inventory system built on ServiceNow and Nuvolo. This individual collaborates with Government stakeholders, leads Agile delivery activities, serves as Scrum Master, and ensures that all enhancements, maintenance activities, accessibility requirements, and platform upgrades are successfully delivered.
Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.
Responsibilities
- Lead Agile software development and operations activities
- Serve as Scrum Master, facilitating sprint planning, backlog grooming, daily coordination, sprint reviews, and stakeholder communications
- Develop and apply advanced methods for ServiceNow and Nuvolo configuration and customization
- Analyze business requirements and translate them into technical solutions
- Create system specifications, design artifacts, workflow designs, and configuration documentation
- Support Operations & Maintenance (O&M) activities, including defect remediation and technical troubleshooting
- Support ServiceNow and Nuvolo platform upgrades across all environments
- Ensure all deliverables comply with WCAG, Section 508, and accessibility standards
- Participate in demonstrations, user acceptance testing support, deployment planning, and production releases
- Collaborate with Government personnel to prioritize product backlog items and sprint deliverables
- Contribute to transition-in and transition-out planning activities
- Support preparation of monthly status reports and project documentation