- Location
- Porto, Porto District, Portugal · published · Vila Nova de Gaia, Porto District, Portugal · Braga, Braga, Portugal · Guimaraes, Braga, Portugal · Gondomar, Porto District, Portugal
- Type
- Full-time
- Department
- Customer Service
- Source
- Workable
Description
We are offering a great work experience in Porto, Portugal for a role as a Customer Service Specialist with French.
Why a Customer Service Specialist with French role is great for your professional and personal development:
• Live in Porto, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide