WW MPC Compliance Education Specialist

Overview

Recruiter: Alma Martinez 

Main Responsibilities •    Design, develop, plan, and deliver scalable learning and upskilling programs that build MPC employee capability and support Distributor Education initiatives globally. •    Support the design, implementation, maintenance, and continuous improvement of the MPC Road to Certification / Certification learning journey, including curricula, learning pathways, assessments, learner communications, and completion tracking. •    Create engaging, learner-centered digital content and blended learning experiences using Articulate 360, Genially, and other learning technologies and multimedia tools. •    Facilitate instructor-led and virtual learning sessions for global MPC employee audiences; adapt delivery approaches and learning materials to meet learner, business, and regional needs. •    Partner with MPC, Compliance, Business Support, regional teams, subject-matter experts, and other stakeholders to translate process, policy, system, and program changes into clear training, job aids, SOPs, and learning resources. •    Support Distributor Education initiatives by developing and maintaining practical, compliant, audience-appropriate learning resources in partnership with relevant business stakeholders. •    Establish baseline measures and success criteria for training initiatives; monitor learner satisfaction, engagement, knowledge retention, completion, behavior change, and relevant performance outcomes to evaluate effectiveness and demonstrate progress over time.•    Coordinate learning-project plans, timelines, stakeholder reviews, launch readiness activities, and global rollout communications to support timely, high-quality implementation. •    Provide timely insights, progress updates, effectiveness metrics, dashboards, and recommendations to the Sr. Manager, WW MPC Employee Education to support strategic planning, prioritization, and continuous improvement.•    Maintain organized learning documentation and handle confidential or sensitive business information with discretion.•    Develop and maintain learning metrics, dashboards, and progress reports that identify trends, gaps, and opportunities; translate findings into practical recommendations to improve learning content, delivery methods, certification outcomes, and business readiness.

Job Qualifications

Requirements•    Minimum 3 years of experience in learning and development, instructional design, training facilitation, adult learning, or a related field. •    Demonstrated hands-on proficiency using Articulate 360 and Genially to design and develop engaging e-learning, interactive learning assets, and blended learning solutions. •    Strong instructional-design, facilitation, presentation, written communication, and storytelling skills; able to make complex information clear, practical, and engaging for varied audiences. •    Experience planning, coordinating, and executing learning projects with multiple stakeholders, shifting priorities, and global or cross-functional audiences. •    Strong relationship-management, consultation, problem-solving, and organizational skills, with the ability to work independently and collaboratively. •    Fluency in written and spoken English is required. Additional language capability is preferred. •    Proficiency with Microsoft Office applications, particularly PowerPoint, Excel, SharePoint, Teams, and virtual collaboration tools.

 

Education•    Bachelor’s degree in Learning and Development, Instructional Design, Education, Communications, Business, or a related field •    Or equivalent to a minimum of 3-5 years of experience in learning and development, compliance education, or instructional design. Experience•    Experience developing or facilitating soft-skills learning, such as communication, coaching, feedback, influencing, customer interaction, or leadership readiness. •    Experience supporting certification programs, competency frameworks, learning pathways, assessments, or structured employee-development journeys. •    Experience with a learning management system (LMS) or learning experience platform (LXP), including course publishing, learner enrollment, completion tracking, and reporting. •    Experience with video editing, multimedia development, learning analytics, Power BI, or other digital-learning and reporting tools. •    Ability to provide a portfolio or work samples demonstrating instructional-design, e-learning-development, and/or facilitation capabilities.•    Experience in Compliance

 

Skills/Certifications•    Fluency in both written and spoken English, as well as regional languages, to effectively communicate with diverse stakeholders inside and outside the company.  •    Exhibits high emotional intelligence to navigate team dynamics, address stakeholder concerns, and manage sensitive situations with empathy and professionalism. Builds strong relationships through effective communication, active listening, and respectful engagement across diverse cultural and organizational contexts. •    Apply empathy to understand diverse perspectives and emotional needs of global learners and stakeholders, fostering trust, encouraging open dialogue, and creating inclusive, supportive learning environments. •    Adapt quickly to change, navigate uncertainty, and respond effectively to evolving regulatory landscapes. Use analytical thinking to interpret data, identify trends, and implement innovative, practical solutions. •    Manage multiple training and compliance initiatives simultaneously, prioritize tasks efficiently, and deliver high-quality results on time through strong organizational and time management skills. •    Utilize Microsoft Office and digital learning platforms with ease, quickly adopt new technologies, and continuously seek opportunities to improve processes and enhance training delivery.