- Location
- Springfield, MA
- Department
- Baystate Specialty Pharmacy
- Education
- High School
- Source
- Greenhouse
Description
💊 Certified Pharmacy Technician (CPhT) - Specialty Pharmacy
Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage.
About the Role
We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization.
Key Responsibilities
✅ Enter and process prescriptions accurately
✅ Clarify prescription orders with pharmacists and providers
✅ Label, fill, and prepare prescriptions for pharmacist verification
✅ Coordinate medication shipments and required supplies
✅ Conduct medication adherence and refill outreach to patients
✅ Answer and triage inbound patient inquiries
✅ Resolve insurance issues and assist with financial assistance programs
✅ Maintain pharmacy inventory, ordering, and receiving processes
✅ Perform claim adjudication and data entry activities
✅ Manage pharmacy records and database information
✅ Identify process improvements and support operational excellence initiatives
✅ Protect confidential patient and company information
✅ Participate in continuing education and professional development
✅ Other duties as assigned
Qualifications
Required
- Active Pharmacy Technician registration in the state of employment
- National certification as a Certified Pharmacy Technician (CPhT) or equivalent
- High School Diploma or GED
- 1+ year of Pharmacy Technician experience
Preferred
- 5+ years of Pharmacy Technician experience
- Specialty pharmacy experience
Skills & Traits
✔ Strong phone, communication, and customer service skills
✔ Proficiency in Microsoft Office (Excel & Word)
✔ Ability to learn pharmacy systems and databases quickly
✔ Exceptional attention to detail and organizational skills
✔ Dependable, empathetic, and patient-focused
✔ High integrity and ability to maintain confidentiality
✔ Self-motivated team player with a strong work ethic
Why Join Us?
Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you.
Apply today to make a meaningful impact on patients' lives. 🚀
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
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