Senior Tax Specialist

Brunswick County is currently accepting applications for a Senior Tax Specialist to join our Tax Department. The Senior Tax Specialist performs a variety of clerical and public contact work associated with the collection of County taxes. Work involves:

• Collecting taxes and fees over the counter (in person) and by mail.
• Responding to requests and answering questions from County taxpayers.
• Computing penalty charges and partial tax payments.
• Considerable data entry, including posting tax payments and vehicle tax bills.
• Processing garnishments and attachments. 
• Preparing collection letters.
• Utilizing a variety of investigative techniques to conduct database research (i.e., internet records, deeds records, previous tax records, etc.).
• Processing refunds and handling returned checks.
• Issuing mobile home permits.
• Preparing tax certifications and providing tax information to attorneys, Realtors, mortgage companies, etc. 
• Removing blocks of vehicles under NC Law in accordance with the Federal Privacy Protections Act.

Work will require the Senior Tax Specialist to perform advanced tax collection functions while utilizing independent judgement, strong decision-making, and an advanced knowledge of the North Carolina Machinery Act. If you are a customer focused individual with excellent communication, listening, and interpersonal skills who can show tact, courtesy, and firmness in frequent contact with taxpayers and the general public, we’d love to talk to you! The Senior Tax Specialist reports directly to the Cashier Supervisor.  

Associate degree AND two (2) years of experience in collections (preferably in a tax-related field); OR any equivalent combination of education, training, and experience which provides the required skills, knowledge, and abilities. Education can substitute for experience.

• Valid NC or SC driver license required. 
• Customer service work experience is required. 
• Ability to successfully complete the UNC School of Government course Fundamentals of Property Tax Collection within the first two (2) years of employment.
• Through knowledge the fundamentals of property tax collections and hands on accounting experience preferred. 

 Physical Requirements
 Must be physically able to operate a variety of automated office machines including computers, telephones, calculators, copiers, facsimile machines, etc. Must be physically able to exert up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.