Creative Content Manager

About the Department:  

Join our dynamic Marketing Department, where creativity meets purpose. Our team is dedicated to crafting compelling campaigns and content that inspire and engage our community. We strive to amplify our mission, drive donor engagement, and create meaningful impact through innovative strategies and storytelling.   

Job Purpose:   

We’re looking for a Creative Content Manager who can bring our mission to life through bold, meaningful, and imaginative storytelling. 

As the leader of our creative team -including writers, designers, and video editors - you’ll guide the development of powerful campaigns and content that inspire action, deepen empathy, and move hearts. You’ll be both a visionary and a mentor - creating space for big ideas, experimentation, and creative collaboration. 

This is a dream role for someone who loves creative leadership, thrives on originality, and wants to make a real impact through content that does good. 

Essential Duties & Responsibilities:    

Lead & Inspire Creativity 

• Lead, mentor, and support a multidisciplinary creative team (writers, designers, and video editors). 

• Foster an environment of inspiration, curiosity, and creative risk-taking. 

• Run dynamic brainstorming sessions that generate fresh ideas for campaigns and storytelling. 

Oversee Content Creation 

• Manage the production of compelling, high-quality content across video, digital, print, and social platforms. 

• Translate campaign goals into strong creative concepts and clear briefs. 

• Oversee timelines, workflows, and approvals to ensure projects are completed on time and on brand. 

Elevate Storytelling 

• Ensure all content reflects Islamic Relief’s voice, values, and humanitarian mission. 

• Maintain consistency and excellence across all visual and written outputs. 

• Champion storytelling that connects faith, compassion, and real-world impact. 

Stay Ahead of Trends 

• Bring new ideas, formats, and tools to the table—from emerging design trends to innovative storytelling approaches. 

• Keep a pulse on digital culture and how audiences engage with purpose-driven brands 

Qualifications & Competencies   

Experience:   

• 5+ years of experience in creative content, marketing, or communications. 

• 2+ years leading or managing a creative team. 

• Strong creative portfolio showcasing conceptual thinking and impactful storytelling. 

• Excellent communication, collaboration, and project management skills. 

• A passion for humanitarian work and faith-driven storytelling. 

Knowledge, Skills and Attributes:   

• A creative leader who thrives on innovation and imagination. 

• A team-builder who inspires others to dream big and think differently. 

• A storyteller who believes creativity can change the world. 

• Someone who connects deeply with Islamic Relief’s mission and values. 

Hybrid Work Policy: 
IRC has a hybrid model where in-office requirements are based on distance from our Burlington headquarters or a regional office (Surrey, Edmonton, Calgary and Ottawa). Depending on where you live, this can range from two days a week to one day a month.  

Commitment to Accessibility: 
Islamic Relief Canada is committed to providing inclusive employment opportunities. Accommodation requests are invited at all stages of IRC recruitment, hiring, and employment processes. We make every effort to provide reasonable accommodations in a timely manner. If you have any accommodation requests or questions regarding the hiring process, contact us at [email protected] or 1-855-377-4673.