SME Relationship Manager

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: SME Relationship Manager

HOURS: Full Time

SALARY: Competitive package available

LOCATION: Bath or Bristol

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of our time, at one of our office sites or meeting clients

What you’ll be doing:
If you want a role where you can genuinely shape the success of growing businesses, this could be your next big step.  

As part of our Commercial Banking SME team, you’ll look after a high-profile portfolio across the Bath area - an important region with huge growth potential. It’s a place where strong relationships really matter, and you’ll play a key role in supporting ambitious SMEs with turnover between £3m - £10m. You’ll be the face of Lloyds for your clients, working closely with our local teams and wider Group partners, and you’ll join a supportive environment that values collaboration, development and helping you grow your career.   

As a Relationship Manager,  you’ll take ownership of a strategically important portfolio and build trusted relationships with clients, making sure every interaction adds real value. You’ll get to know their businesses inside out so you can spot opportunities early and bring them the right Commercial Banking solutions - from day-to-day banking and lending to payments and deposits. You’ll grow your network across internal and external partners to open doors, support new opportunities and win new to bank clients through proactive outreach. You’ll also help clients think about the future by supporting their risk management needs, including ESG priorities and their journey toward Net Zero. Along the way, you’ll be part of a welcoming and ambitious team, with plenty of chances to learn, build your expertise and get involved in meaningful initiatives across the Bank.  

What we’re looking for?  

• At least 2 years’ experience building and maintaining strong client relationships, with the ability to influence senior external partners.  
• At least 2 years’ experience winning new business in a competitive commercial banking environment.  
• Strong credit and risk management skills, with experience evaluating propositions and making confident recommendations.   
• Excellent communication and negotiation skills, including interpreting legal documentation and commercial terms.   
• A proactive, self-starter mindset, able to work independently and thrive in a high performing team.  

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.  
  

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:  

• A generous pension contribution of up to 15%  
• An annual performance-related bonus  
• Share schemes including free shares  
• Benefits you can adapt to your lifestyle, such as discounted shopping  
• 30 days’ holiday, with bank holidays on top  
• A range of wellbeing initiatives and generous parental leave policies    

Ready to make an impact? Apply today.  

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.