- Location
- Wilayah Persekutuan Kuala Lumpur, Malaysia, MY
- Workplace
- Onsite
- Type
- Full-time
- Department
- Rooms & Guest Services Operations
- Seniority
- Mid
- Experience
- 1+ years
- Education
- High School
- Industry
- Hospitality
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Closing date
- 3 weeks ago
- Source
- Oracle Cloud
Overview
As a Residences Concierge Lead, you will maintain the highest levels of guest service for residence owners by responding to requests, coordinating services, and supervising staff. You'll handle logistics like transportation, reservations, and move-in/out scheduling. This role also involves mentoring employees, ensuring compliance with policies, and upholding The Ritz-Carlton's service standards. A high school diploma and at least one year of related experience are preferred.
About The Ritz-Carlton
The Ritz-Carlton creates exceptional experiences for guests at more than 100 award-winning properties worldwide, driven by a commitment to service excellence and empowering hospitality professionals.