Floating Teller

Description

Marshall Community Credit Union (MCCU) is looking for an enthusiastic, customer-focused full-time Floating Teller to serve our members. If you're passionate about delivering exceptional service, enjoy working with numbers and details, and are eager to grow in a supportive and community-driven organization, we want to hear from you!

What We're Looking For:

Do you thrive in a people-first, service-oriented environment?

Can you provide friendly, professional, and personalized service to every member?

Are you confident with numbers, details, and accuracy?

Are you goal-driven and looking for an organization that invests in your success?

Can you enhance members' financial lives by efficiently processing transactions and recommending beneficial products and services?

What You'll Get:

• Competitive Pay: $16.00 - $18.00 per hour, plus uncapped earning potential through sales incentives.
• Comprehensive Benefits: Medical, dental, vision, life insurance, short- & long-term disability, and a generous 401(k) match.
• Fun & Engaging Work Environment: We're not your typical financial institution - we foster a welcoming, member-focused atmosphere.
• Career Growth: Take advantage of ongoing coaching, development, and opportunities to advance within MCCU.

As a Floating Teller, you are one of the friendly faces our members count on. This position is based out of MCCU’s Battle Creek Branch, but as a floater, you may be asked to support any of our three branches (mileage included, of course).

You will process transactions accurately, assist with account questions, and help members understand the products and services that best fit their needs. From deposits and withdrawals to answering questions about financial options, you play a key role in making every visit smooth, helpful, and genuinely welcoming.

You'll also:

Stay up to date on banking policies and procedures to ensure smooth and secure transactions.

Promote and cross-sell financial products that help members achieve their financial goals.

Work closely with a supportive team, sharing knowledge and growing your skills along the way.

Represent MCCU with professionalism and genuine care for our members.

Requirements

What You'll Need:

• High school diploma or equivalent
• Prior banking or credit union experience is strongly preferred
• Experience in customer service and cash handling is required
• Strong attention to detail and ability to multitask
• Excellent communication and problem-solving skills
• Bilingual candidates are encouraged to apply (with additional compensation available!)

Your Work Schedule:

• Monday – Friday: 8:00 AM – 5:00 PM
• Occasional Saturday: 8:30 AM – 1:00 PM (with a weekday off to balance it out!)

Why Join MCCU?

Since 1951, Marshall Community Credit Union has been committed to the philosophy of "people helping people." We are a community-focused organization - MCCU sponsored 97 community events in 2024, and MCCU staff volunteered at 57 of those 97 events. In 2024, MCCU gave $158,000 back to our communities, 34.8% of which was focused toward supporting marginalized groups.

Marshall Community Credit Union is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.