Artisan

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

• Supervise, assign tasks to, and provide on-the-job coaching for Junior Assistant Facilities Officer
• Conduct daily briefings to align team priorities, review work orders, and address urgent issues
• Monitor performance, attendance, and adherence to protocols; escalate concerns to management as needed
• Foster a culture of accountability, safety, and customer service within the team
• Handle work orders including minor furniture / door / cabinet / chair repair, unlock cabinet / door / pedestal, move / collect items, artwork / whiteboard / keyboard tray installation, lock repair, raised floor removal/reinstatement, report to Helpdesk if works completed or report Officers if further follow up is needed
• Assist in event set up / reinstatement
• Update key inventory, prepare key borrow / return form for users and keep record
• Maintain tools / spare parts inventory level, report to Facilities Officer if there is insufficient tools / spare parts, keep updating inventory record
• Provide key cut service out of office hours
• Assist team administration work, e.g. photocopying, filing, notice posting, daily work record, update drawings
• Carry out festive decoration
• Carry out quarterly inspection on assembly point route and escape route (staircases) with ICC and technical team
• Respond to emergency situation and arrange vendors for ad-hoc emergency repairing
• Perform weekly inspection for meeting rooms, private offices, general office and copy areas (1-2 floor per week; 4 month per cycle) on facilities including lighting, phone, signage, ceiling tiles, doors, blinds, carpet, furniture, wallpaper, cabinet / closet door hinges, OHS hazards, etc, report any irregularities to helpdesk for follow up
• Carry out monthly pantry visual check for each floor including furniture, machine/equipment, fittings
• Perform check on AED and emergency equipment to ensure they are all functioned, report to Facilities Officer for follow up if not.
• Handle work orders (which cannot be performed during weekdays)
• Carry out cost saving works that used to be performed by vendor

Required Skills and Experience: 

• Higher Diploma or above
• Minimum of 5-6 year experience in the corporate real estate, facilities industry.
• Leadership, provides clear direction and constructive feedback
• Ability to solve problem effectively
• Good team player with excellent communication and interpersonal skills
• Meticulous with strong customer service skills
• Proficiency in computer skills in Microsoft Office, MS project, MS excel & AutoCAD

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.