Retail Cashier

Cashier Job Description

To improve and strive for on-going professionalism while serving customers at the front.

This includes role modeling in appearance, attitude and behavior with both customers and fellow employees.

Cashier Duties: 

Cashier is responsible for maintaining helpful customer service, processing sales quickly, accurately, and efficiently, and all cash register operations.

Major Responsibilities

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Tactfully and pleasantly deal with customers
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open and use Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Perform other tasks as assigned

Minimum Requirements

Education/Training:

• High School degree
• Experience in a retail environment
• A commitment to service, excellence and customer satisfaction

Skills/Knowledge:

• Ability to process information and/or merchandise through register system
• Ability to communicate with associates and customers
• Solid team player with excellent interpersonal skills with a strong willingness to learn
• Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
• Exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Minimum Physical Requirements

• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.