[EQP] Field Operations Intern

**_Founded in 2021, Equip Club SA have had one mission in mind: providing people with the opportunity to rent premium sports equipment. Any sport, anytime, anywhere._**

**_With fully autonomous stations for Stand-Up Paddle or Multisport, Equip aims at connecting sports and communities in three easy steps: simply reserve, grab and go!_**

**_Based in Rolle, Switzerland, on the shores of Lake Leman and at the foot of the Alps, Equip is expanding its network of self-service sports stations (HUBs) in public parks across Europe and North America - with over one million sessions logged and more than 450 active stations across 11+ cities._**

**Position Overview:**

The Field Operations intern will directly support the Head of Operations in three key areas: deploying new HUBs, managing SUP stations in the field and in Lausanne, and overseeing external maintenance partners.

**Duration** : 3 to 6 months

**Start date** : ASAP

## Tasks

**1\. Deployment & Mapping:**

• **Digital Mapping -** identify potential parks, sports areas, and public spaces using Equip Scout
• **Location Analysis** - assess each site for visibility, accessibility, and community activity
• **Mapping Validation** - collaborate with the Sales team to build the Physical Mapping Deck and secure city approvals
• **Field Pinning** - place location pins on-site and follow up on approval workflows

**2\. Maintenance & Field Operations:**

• **Equipment management** - replace or repair defective parts; swap batteries and log replacements in the internal system
• **Bi-weekly Lausanne visits** - trial new station configurations in Lausanne and ensure continuity until a local partner is established
• **Monthly SUP outing** - lake tour as part of regular field operations
• **SOP drafting** - document key procedures including solar retrofit, battery installation, electrical enclosure replacement, and rollout processes
• **Online station monitoring** - daily remote checks to verify station status, availability, and platform display
• **Issue escalation** - identify and flag recurring technical or operational problems

**3\. Partner Management & External Relations:**

• **Q3 partner check-ins** and **Padel club outreach** - organize and conduct meetings with all active partners and share relevant product updates
• **Partner performance analysis** - evaluate collaborations and provide scale-up or exit recommendations
• **Order & Inventory management -** handle partner orders and maintain accurate stock and equipment records
• **Operational reporting** - generate regular reports on partner and network performance

**4\. Administrative & Back-Office Support:**

• **Administrative support** - assist the Field Operations team with logistics and coordination tasks
• **Invoice & expense tracking** - manage supplier invoices, verify maintenance costs, and maintain expense records
• **Documentation** - keep inventory, knowledge base, and reports up to date
• **Process improvement -** contribute to operational efficiency and reporting accuracy

## Requirements

• Bachelor's degree in Business, Sports Management, or a related field
• Valid driver’s license to travel for operational needs, this may be within Switzerland or our neighboring countries
• Self-motivated, detail-oriented, and comfortable working both in the field and in the office
• Team player and able to collaborate interdepartmentally to ensure seamless operations and logistics
• Proficient with digital tools (Notion, Claude, Slack, Google Maps, mobile apps)
• Strong communication and interpersonal skills
• Familiarity with outdoor sports products and passion for the industry
• Fluent English and French