- Salary
- S$9k – S$12k/mo
- Location
- Singapore, Singapore
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Seniority
- Mid-Senior Level
- Experience
- 5+ years
- Industry
- Financial Services
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Office
- Visa
- Not sponsored
- Source
- SmartRecruiters
Overview
The Business Operations Associate Manager will support critical initiatives in servicing operations by leveraging insights to identify service experience gaps. Key responsibilities include conducting side-by-side agent sessions, designing process improvements, leading mid-complexity projects, and collaborating with Product, Compliance, and Operations teams. The role requires strong analytical skills and experience with tools like Looker, Superset, and Snowflake. The position offers competitive compensation including RSUs and comprehensive benefits.
Skills
Benefits
Languages
About Wise Payments Limited
Wise is a global technology company building the best way to move and manage the world's money with minimal fees and maximum ease.