Process Support Engineer

Key Responsibilities:

• Collaborate closely with customers to qualify equipment, co-develop processes, optimize operations, and troubleshoot epitaxial hardware.

• Tailor tool performance to meet specific customer process and integration requirements.

• Assess and approve the operational quality of system equipment and instruct customers on its operation and maintenance.

• Act as a liaison to effectively communicate customer issues to Business Unit experts, ensuring the delivery of suitable solutions.

• Provide visible customer support through on-site installations, and oversee any necessary diagnostics, troubleshooting, service, and repair of complex equipment and systems.

• Continuously learn and adapt to new systems to address evolving engineering challenges.

Functional Knowledge:

• Candidates should possess a strong foundational understanding of chemistry, physics, materials, statistics, and semiconductor device physics, with an aptitude for mechanical hardware systems. Utilize this knowledge to engineer quick solutions.

Business Expertise:

• Understand best practices and how EPI integrates; be aware of competitors and the factors that differentiate them in the market.

Leadership:

• Serve as a resource for less experienced colleagues; may lead small projects with manageable risks and resource requirements.

Problem Solving:

• Address complex problems and develop new perspectives on existing solutions; exercise judgment based on analyzing multiple sources of information.

Impact:

• Influence a range of customer, operational, project, or service activities within your team and related teams; operate within broad guidelines and policies.

Interpersonal Skills:

• Explain difficult or sensitive information and work to build consensus.

• Communicate clearly and effectively, including chairing customer meetings focused on problem-solving and managing the expectations of multiple competing stakeholders.

Location: Hillsboro, OR (on-site)

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

4 - 7 Years

### Work Experience:

## Additional Information

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### Shift:

10-Day 8-Hr (United States of America)

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### Travel:

Yes, 25% of the Time

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### Relocation Eligible:

Yes

### Referral Payment Plan:

None

U.S. Salary Range:

$108,000.00 - $148,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.