Emergency Care Technician – St. Joseph Warren Hospital

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

36

Work Shift:

Nights (United States of America)

THIS IS A COLLECTIVE BARGAINING UNIT POSITION

Primary Function/General Purpose of Position

The ED Tech provides direct patient care under the guidance of an RN or designated healthcare professional in accordance with federal, state, and local regulations, and within the policies, procedures, and guidelines of Bon Secours Mercy Health.

Essential Job Functions

• Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
• Arrive the patient in EPIC.  Verify patient information.  Place the wristband on the patient.
• Completes patient rounding as assigned.
• Provides 1:1 patient safety companion service as needed.
• Acts as liaison between patient and nurse to report changes and concerns.
• Provides high-level customer service to all patients, patient's families, community providers, visitors, and employees.
• Provides accurate, precise, timely documentation as applicable to patient care.
• Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
• Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
• Maintains knowledge of policies and procedures.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• BLS Basic Life Support (preferred upon hire, must obtain from the approved source prior to direct patient care)
• Current certification per state requirements for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred), STNA (required) or be in nursing school

Education

High School Diploma or GED (required)

Work Experience

Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second-year nursing student from a Registered Nurse (RN) program (preferred)

Patient Population

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​
• Neonates (0-4 weeks)
• Infant (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• Long-distance or air travel as needed- not to exceed 10% travel.
• General office environment.
• May be exposed to high noise levels and bright lights.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to limited hazardous substances or body fluids.*
• May be required to use physical restraints.
• May be exposed to human blood and other potentially infectious materials.* 
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
• Required to car travel to off-site locations, occasionally in adverse weather conditions.
• Prolonged periods of working alone.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Skills

• Computer Literacy
• Monitor patient conditions during treatment
• Inform medical professional regarding patient conditions and care
• Record patients’ medical history
• Sterile Field step
• CPR
• Straight Urine Catheterization
• Ear Irrigation
• Patient positioning
• Patient transport
• Customer service
• Patient care
• Phlebotomy
• Perform EKG
• Splinting
• Wound care
• Obtaining vital signs, including manual blood pressure
• Attention to detail
• Problem solving
• Working independently
• Working under pressure
• Critical thinking
• Communication
• Teamwork
• Conflict resolution
• Active listening
• Relationship building
• Empathy

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. 

What we offer
•    Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
•    Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
•    Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
•    Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
 

Department:

Emergency Department - St. Joseph

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].