- Salary
- $60k – $68k/yr
- Location
- Remote NY
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Experience
- Seniority
- Senior
- Experience
- 5+ years
- Source
- Lever
Description
We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers.
Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection.