People Services Manager

Job Title:

People Services Manager

Job Description

Join Our Team as Senior Manager, People Solutions! 🌟

Are you ready to take your HR expertise to the next level while making a significant impact on the employee experience? We’re seeking a dynamic Senior Manager, People Solutions who embodies a modern approach to HR, putting our extraordinary employees front and center. You'll be the strategic partner to our leaders, empowering teams to achieve their full potential and fostering a workplace culture that is nothing short of inspirational.

Position Summary:

In this pivotal role, you will lead the charge in developing strong, engaged, and high-performing teams that drive business success. By spearheading people solutions in talent management, employee engagement, and organizational effectiveness, you'll create a positive and inclusive work environment where every individual feels valued and inspired.

What You’ll Do:

🤝 Be the Strategic HR Partner

• Align people priorities with business goals, ensuring workforce needs are met while crafting a roadmap for success.
• Translate business challenges into people-centered solutions that ignite performance and growth.

🌱 Lead and Grow the People Solutions Team

• Lead, coach, and inspire your team members, ensuring they thrive while delivering top-notch HR support.
• Cultivate a spirit of collaboration and continuous improvement within the HR team.

💙 Champion an Employee-First Culture

• Advocate for practices that enhance employee trust, belonging, and engagement, ensuring everyone can do their best work.
• Balance business needs with employee experience, fairness, and inclusion.

🧑‍🏫 Build Leadership Capability

• Coach leaders on creating accountable, high-performing teams and guide them on effective management practices.
• Drive the development of leadership skills that promote a thriving company culture.

🧭 Drive Talent Strategy and Workforce Planning

• Collaborate with leadership to pinpoint current and future talent needs, ensuring a robust pipeline for success.
• Lead exciting initiatives focused on talent attraction and employee retention.

🎉 Champion Culture and Employee Engagement

• Implement initiatives that embody our company values and encourage behaviors that foster a spirited, high-performance culture.
• Utilize employee feedback and engagement insights to shape impactful action plans.

⚖️ Navigate Employee Relations and Complex Issues

• Tackle sensitive employee relations matters with wisdom and consistency, ensuring fairness and compliance.
• Provide expert advice on workplace policies and performance issues.

🔄 Lead Change and Transformation

• Support leaders through times of change, helping them communicate effectively and promoting new ways of working.
• Enhance both the employee experience and business performance during transitions.

📈 Ensure Effective People Program Delivery

• Oversee core HR programs such as performance reviews and engagement initiatives, ensuring they align with business needs.
• Continuously improve processes to enhance simplicity and impact.

Who You Are:

• Educational Background: Bachelor's Degree in a related field and 10+ years of experience (2-4 years in progressive management preferred).
• Analytical Skills: You have a knack for comprehension and interpretation, turning data into actionable insights.
• Business Savvy: A demonstrated understanding of business operations and industry trends, coupled with excellent attention to detail.
• Initiative-Driven: Proactive and ownership-oriented, you thrive on continuous improvement.
• Mentor at Heart: Passionate about coaching and guiding team members to reach their potential.
• Tech-Savvy: Excellent skills in Microsoft Office and strong verbal/written communication.

Why You’ll Love It Here!

At Concentrix, we believe that our employees are our greatest asset, and we’re committed to fostering an inclusive, engaging environment where everyone can flourish. Our team culture is vibrant and dynamic, with plenty of opportunities for professional growth, collaboration, and, most importantly—fun!

If you’re ready to be a part of a transformative team that puts people first, we’d love to hear from you!

Concentrix is an equal opportunity employer. 

Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge

Language Requirements:

Time Type:

Full time