Sr. Commercial Lines Account Manager

Senior Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and professional Senior Commercial Lines Account Manager to join a dynamic team. This role is pivotal in managing and servicing a diverse portfolio of commercial insurance accounts, ranging from small to large businesses. As a trusted advisor, you will lead the development and execution of tailored insurance strategies, ensuring client satisfaction and retention.

Compensation Package

• Salary Range: $90,000 - $110,000 annually, based on experience and qualifications.
• Benefits: Comprehensive benefits package available.

Responsibilities

• Serve as the primary service lead and trusted advisor for assigned Commercial Lines clients.
• Develop and manage long-term insurance program strategies tailored to client risk exposures and business goals.
• Lead renewal strategies, including marketing, carrier negotiations, and implementation of coverage programs.
• Analyze coverage options, carrier proposals, and policy structures to recommend optimal insurance solutions.
• Present renewal strategies, coverage recommendations, and risk management guidance to clients.
• Collaborate closely with Producers to support client retention and new business development efforts.
• Participate in prospect meetings and assist Producers in developing insurance program strategies for new clients.
• Maintain strong relationships with insurance carriers and negotiate favorable coverage and pricing terms.
• Oversee and coordinate account servicing activities with Account Managers and internal team members.
• Ensure all client accounts are managed in accordance with agency standards, compliance guidelines, and service expectations.
• Identify opportunities to expand client relationships through additional lines of coverage and cross-selling initiatives.
• Monitor client satisfaction and retention while proactively addressing coverage gaps or service needs.
• Stay current on market conditions, carrier appetites, and emerging industry trends.
• Mentor and support junior members of the commercial lines service team when appropriate.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Extensive experience as an Account Manager handling a wide range of commercial insurance accounts. Generalist experience is highly preferred.
• Software Proficiency: Applied Epic experience is required.
• Soft Skills:
  • Professional demeanor and communication.
  • Strong sense of accountability and ownership.
  • Ability to work effectively within a team environment.

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