Bilingual (Spanish/English Leasing Agent

Description

The REMM Group is a fast-growing property management company with a collaborative work environment. We are seeking a full-time, bilingual (Spanish and English) leasing consultant for a brand-new property in Phoenix, AZ.

We are looking for someone who is multi-talented, sales-driven, customer service-oriented, and passionate about building relationships. Our leasing agents bring positive energy to each office and are committed to resolving issues quickly and efficiently. They listen carefully to understand your prospects' needs and confidently recommend solutions.

We offer a positive work environment, great work-life balance, competitive pay, and opportunities for career advancement. Competitive leasing bonuses are available! Must be bilingual in Spanish. Work schedule: Tuesday - Saturday. 

RESPONSIBILITIES INCLUDE:

• Responsible for all leasing efforts, including conducting property tours and assisting prospective tenants in finding their ideal apartment home
• Maintain accurate records of leasing activities using Yardi software.
• Respond to inquiries via phone, email, and in-person, providing exceptional customer service, including assisting residents with service requests.
• Contribute towards marketing and leasing plans to maximize traffic and rental closing performance.
• Maintain constant knowledge of market conditions that could adversely affect community performance and remain competitive in pricing and incentives in the surrounding communities.
• Demonstrating significant initiative, discretion, personal awareness, professionalism, integrity, independent judgment, and exercise confidence and confidentiality in all areas of performance.
• Communicating with residents including maintenance requests, resident relations, community activities, community procedures, move-out security deposit allocations, and conflict resolution.

QUALIFICATIONS AND EXPERIENCE:

• Must have excellent customer service skills.
• Must be fluent in both English and Spanish (verbal and written).
• Minimum of two (2) years of customer service, retail, hospitality, or sales experience. Leasing experience is preferred.
• Operational skills including sales and marketing.
• Strong communication and interpersonal skills.
• Excellent attention to detail and multitasking skills.
• Proficient with MS Office and Outlook with competent general computer skills and the ability to learn property management software (Yardi, etc.)
• Proficiency with Yardi software is preferred.
• Must possess and maintain reliable transportation.

COMPREHENSIVE BENEFITS PACKAGE INCLUDE:

• Competitive salary and commission structure.
• Opportunities for career growth and advancement in the property management industry.
• Work with a supportive team in a dynamic and fast-paced environment.
• Paid and Sick Time Off
• Holiday Pay
• Employee Assistance Programs
• Medical, Dental, and Vision Insurance
• 401K
• Life Insurance

A LITTLE MORE ABOUT THE REMM GROUP, AMO.

The REMM Group is one of the highest-ranked property management companies by Best Places to Work Multifamily®. New team members find us to be one of the best places to work in the property management industry. Our commitment to training, motivation, and team development creates a culture of excellence. Our company provides its employees with the tools needed to succeed and rewards employee success. Our team members enjoy their work and believe they are making a positive difference in their community. We have been actively involved in the acquisition, development, rehabilitation, and management of apartment properties since 1992. Our team at the REMM Group manages over (60) apartment communities, consisting of over 5,000 apartment homes and over (80) commercial properties including Retail, Office and Industrial in Southern California. The REMM Group has been awarded the 2013 AMO of the Year (2013 Accredited Management Organization of the Year) by the Institute of Real Estate Management in Orange County.

The REMM Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical condition, disability, or any other legally protected status.

Learn more about our leading and fast-growing company by visiting our website: www.remmgroup.com.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at The REMM Group, email [email protected]. Please refer to the job title and job location when you contact us.

Requirements

QUALIFICATIONS AND EXPERIENCE:

• Must have excellent customer service skills.
• Must be fluent in both English and Spanish (verbal and written). 
• Minimum of two (2) years of customer service, retail, hospitality, or sales experience. Leasing experience is preferred.
• Operational skills including sales and marketing.
• Strong communication and interpersonal skills. 
• Excellent attention to detail and multitasking skills.
• Proficient with MS Office and Outlook with competent general computer skills and the ability to learn property management software (Yardi, etc.
• Proficiency with Yardi software is preferred.
• Must possess and maintain reliable transportation.