- Location
- Smyrna, TN
- Type
- Full-time
- Department
- Healthcare
- Experience
- 1+ years
- Closing date
- Today
- Source
- ApplyToJob
Description
Physical Therapy Care Coordinator at NeuMotion
Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Physical Therapy Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service.
If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join NeuMotion.
Key responsibilities are:
Benefits:
Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Physical Therapy Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service.
If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join NeuMotion.
Key responsibilities are:
- Create a welcoming environment where patients feel confident in the care provided.
- Check patients in and enter patient demographic information into electronic health record.
- Learn basic insurance coverage information and run estimates on cost of coverage using software.
- Explain insurance coverage and estimated out of pocket costs for care.
- Take payments for patient balances and/or cost of visit.
- Schedule patients for return appointments
- During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional judgment.
- Complete all data entry and patient check in/out accurately and efficiently.
- Communicate with and develop strong working relationships with all team members.
- Miscellaneous office duties and projects as assigned.
- Traveling to other clinics to cover when needed.
- Giving high fives to colleagues
- You are very task oriented.
- You are a fantastic multitasker.
- You are positive, empathetic, and a team player.
- You care about the work you do.
- You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service role.
- You have great communication skills, both verbal and written
- You are professional and friendly along with great attention to detail.
- You have a commitment to customer service with work experience to show for it.
- 24 days of PTO!
- 401(k) with 3% salary contribution after the first year
- Medical/Dental/Vision with $2,500 Annual Health Savings Account
- Company-paid $50,000 life insurance
- The potential for growth and advancement in the company
- Ongoing personal and professional development training
- Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Clinic
- Outpatient
- Private practice
- 8-hour shift
- Day shift
- Monday to Friday
- No weekends
Skills
Patient CareCustomer Service
