- Location
- MGM Macau, Macao
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Experience
- 10+ years
- Source
- Workday
Description
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。
Job Responsibilities:
Properly plan, supervise, and manage daily restaurant operations, including menu items (dishes, beverages, teas, and alcoholic drinks), hygiene procedures, and service quality standards
Ensure all staff are informed about seasonal products and new items in the market
Ensure team members are familiar with rating standards and operations of systems such as Michelin, Forbes, and Black Pearl to maintain high-quality dining service
Supervise, maintain, and continuously enhance premium dining, personalized service quality, and satisfaction of VIPs and guests
Be well-acquainted with the dining preferences and habits of high-end clientele, and provide quality personalized service
Establish comprehensive departmental workflows, standards, and training programs to improve work efficiency
Assist in developing appropriate restaurant operations and service procedures in response to market conditions and changing customer needs
Actively nurture local staff by creating progressive and sustainable training and development plans
Conduct training for team members on Macau’s professional skill recognition benchmarks and star-rated service standards
Job Requirements:
Minimum 10 years of experience in five-star hotels, large integrated resort F&B operations, high-end Japanese restaurants, or Omakase establishments; experience in Michelin-starred restaurants is preferred
Higher education or above
Fluent in English, Cantonese, and Mandarin; proficiency in additional languages is an advantage
