- Location
- LATAM · Bolivia
- Department
- IT
- Experience
- 1+ years
Description
The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.
Responsibilities
- Design, develop, document, test, modify, and deploy clinical laboratory interfaces.
- Build, maintain, and support HL7 and JSON integrations.
- Collaborate with third-party vendors to define interface functionality and system specifications.
- Troubleshoot and resolve issues during development, testing, deployment, and production support.
- Provide ongoing technical support for clients using clinical laboratory integrations.
- Assist with feature design, requirements analysis, documentation, prototyping, and testing.
- Deliver interface training to healthcare facilities and clinical laboratories.
- Audit integrations, document findings, and provide quality assurance feedback.
- Respond to support requests from clinical laboratory partners and healthcare facilities.
- Deliver a consistent, high-quality support experience through thorough analysis and strong attention to detail.
Requirements
- 1–2 years of experience building, testing, and deploying SaaS interfaces.
- 1+ year of experience with HL7 or an HL7 certification.
- 1+ year of knowledge or experience in clinical laboratory operations.
- Experience with SFTP clients.
- Experience with Zendesk, ServiceNow, or similar ticketing systems.
- Proficiency in Microsoft Office Suite.
- High attention to detail and the ability to work on repetitive, accuracy-sensitive tasks.
- Ability to work independently with minimal supervision.
- Strong organizational and prioritization skills.
- Strong written and verbal communication skills, including the ability to train end users.
- Advanced English proficiency.
- Automation scripting.
#LI-REMOTE
About us
AssureSoft is a multinational software development and information technology company providing strategic consulting, technology services, and outsourcing business processes. We work to innovate and create quality software with motivated, passionate, and qualified teams that develop in an environment of professional, stable growth and continuous learning.
Inclusive Opportunities for Every Talent. At AssureSoft, we believe that true innovation is born from diversity—of ideas, experiences, and perspectives. That’s why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity.
Here, every person—regardless of origin, gender, orientation, or beliefs—finds a space to grow, contribute, and be valued not only for their talent, but also for who they are.
What sets us apart
- Great Place To Work certification.
- A company with more than 15 years of experience.
- Work with world-class clients and long-term projects.
- English scholarships for an external institute.
- English classes with company teachers.
- State-of-the-art tools and resources.
- Certifications for your professional growth.
- Recreation and leisure activities.
- Compliance with the regulations and labor rights of your region.
Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and maintain appropriate business records. Once the purpose has been fulfilled, your personal information will be retained and blocked due to the possibility of legal and governmental requirements, and until the status of limitations has run out.
Important Notice Regarding Personal Information: If you do not want your personal and professional information to be retained in our database, please send your request for data removal to [email protected].
