HSS - Manager Program Delivery Lead

Job Description:

Job Description: Program Delivery Manager

At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.

We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us.

At DXC, one of our platinum accounts has an opening for a Program Delivery Lead. You will be reporting into the account project lead, and working closely with both the delivery stream leads and our client partners. You will be developing strategies and managing diverse teams in a multi-stakeholder, complex environment, while maintaining motivation in a matrix organisation.

Role responsibilities:

• Overseeing the governance and prioritisation of project delivery within the portfolio, ensuring adherence to cost and quality
• Ensuring client satisfaction within the portfolio of projects
• Timely status reporting on the project portfolio, including change requests
• Assigning project managers, ensuring optimal utilisation of resources, including managing priority conflicts and resource constraints
• Managing conflicts and risks, being an escalation point for these matters
• Ensuring appropriate planning and management on all projects, including financial reporting

What you will bring to the team:

• An ability to deliver large scale IT and business change projects
• Inspiration to our team of project managers, who will take day-to-day direction from you
• An ability to mentor and actively encourage the development of project team members
• Strong management skills of third party and customer relations
• A willingness to harvest new opportunities to grow the project portfolio
• Strong customer presentation skills
• A strong attention to detail and adherence to governance

Desirable Skills and Technologies:

• Experience in structured methodologies such as PRINCE2, MSP, Agile, SAFe, and Scrum
• Experience within financial management, including budget responsibility
• Experience in customer stakeholder relationship management
• Experience in delivery/programme/project management
• Experience in managing individuals

What we will do for you:

• Competitive compensation
• Pension scheme

• DXC Select – Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more)
• Perks at Work (discounts on technology, groceries, travel and more)
• DXC incentives (recognition tools, employee lunches, regular social events etc)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.