Security Officer Dispatch

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch in Burr Ridge, IL, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal as a Dispatch professional at a dynamic utilities location, where you will monitor communications, coordinate responses to security-related incidents, and support site operations with strong customer service and clear communication. In this role, you will help maintain awareness across assigned areas, remain a reliable point of contact, and contribute to a people-first team culture built on agility, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $20.38 / Hour

Job Schedule:

DayTimeThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a utilities location.
• Monitor phones, radios, alarms, and/or dispatch systems to receive calls, document activity, and coordinate the appropriate response to incidents, service requests, and/or unusual conditions.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with site personnel, first responders, and/or Allied Universal leadership as needed.
• Maintain detailed logs, reports, and dispatch records, helping to support accurate communication, shift activity tracking, and/or follow-up on security-related concerns.
• Conduct regular and random patrols around the business and perimeter when assigned, noting maintenance issues, access concerns, and/or suspicious activity that could help to deter unauthorized behavior.

Minimum Requirements:

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1630119