Group Product Manager

At Wave, we help small businesses to thrive so the heart of our communities beats stronger.  We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

The Group Product Manager is a strategic product leader responsible for defining and scaling product experiences that help customers successfully achieve outcomes across their lifecycle. This role plays a critical part in how Wave enables small business owners to access the right combination of technology, expert guidance, and services to confidently run and grow their business. This role leads a team of Product Managers and partners closely with Product, Engineering, Design, Data, Customer Success, Operations, Marketing, and other business leaders to create seamless experiences that blend technology, human expertise, and service delivery.

 

The ideal candidate brings strong product leadership, business acumen, and customer empathy, with experience navigating complex cross-functional environments and balancing customer needs, business priorities, and technical constraints. This is a player-coach role that requires both strategic thinking and hands-on product leadership, with the ability to adapt to the needs of the business.

 

This leader will drive product vision, execution, and organizational alignment while building highperforming teams and delivering measurable customer and business outcomes. The role requires strong business judgment, technical fluency, and influential leadership, along with the ability to identify and leverage AI capabilities to improve customer experience, product velocity, and quality in ways that align with business priorities and deliver measurable impact.