Assistant Supervisor - Queens, NY

YAI is seeking a qualified Assistant Supervisor to support our locations in Queens.

Assistant Supervisors serve as lead members of the direct care team, providing similar day-to-day functions as Direct Support Professionals (DSPs) but with administrative responsibilities including training, scheduling, systems management, and in some cases, directly supervising other DSPs. Depending on the supports needed, Assistant Supervisors may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community.

Mission Statement YAI:
YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position.

Key Responsibilities: 

• Ensuring the health, safety, and habilitation of the people we support is consistent with agency philosophy and department practice - Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.

• Providing program/floor coverage. 

• Promoting and maintaining the excellence of our programs 

• Involving family members and other stakeholders, including professionals, in the team process 

• Keeping staff informed by attending meeting and delivering “the message” consistently 

• Fostering professional development through regular supervision, training, and evaluations 

• Supervising staff to ensure that they meet the needs of the people we support, agency standards, and develop professionally through the supervisory process. 

• Bringing the organizational culture to life 

• Ensuring a work environment that is free from harassment and discrimination 

• Actively participate in the hiring process 

• Maintaining direct relationship with staff 

• Building staff morale 

• Utilizing participatory management 

• Fostering the Open-Door Policy 

• Nurturing staff development Supervising/Managing teams 

• Maintaining oversight and compliance of systems specific to role and responsibilities 

• Fostering communication between relevant supports including those within the program, within the agency, and supports outside the agency. 

• Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Qualifications and Requirements:  

• High School Diploma or GED, Some college preferred

• Prior DSP experience strongly preferred, but not mandatory

• Ability to lead by example and act as a role model within teams

• Interpersonal problem-solving skills

• Ability to accept and apply feedback

• Flexibility in availability

• Background in supporting people with intellectual/developmental disabilities or mental health preferred 

• Well-developed writing skills

• Valid Driver's License preferred depending on location

• Proficient in Microsoft Office

• Ability to learn/use Workforce Management software to effectively carry out essential business processes​