Operations Associate

Piper Companies is seeking an Operations Associate for a growing insurance organization located in Durham, NC. The Operations Associate will work in a hybrid environment with onsite requirements three days per week (Tuesday, Wednesday, and Thursday). An ideal candidate for the Operations Associate is a recent graduate or early-career professional with strong communication skills, administrative experience, and a desire to build a long-term career within business operations.

Responsibilities of the Operations Associate:

• Process client transactions, service requests, and operational documentation with a high degree of accuracy.
• Communicate with clients through phone, email, and other channels to resolve inquiries and provide exceptional support.
• Maintain detailed records and ensure compliance with company policies and procedures.
• Collaborate with internal teams to support operational initiatives and improve overall client experience.

Qualifications of the Operations Associate:

• Bachelor's degree required, preferably obtained in 2025 or 2026.
• Strong written and verbal communication skills with the ability to engage professionally with clients and colleagues.
• Internship, customer service, administrative, or office experience demonstrating reliability and strong work ethic.
• Proficiency with Microsoft Office and the ability to multitask in a fast-paced environment.

Compensation for the Operations Associate includes:

• Salary range: $42,000 - $48,000 annually.
• Comprehensive benefits package including medical, dental, vision, 401(k), sick leave as required by law, and PTO.

This job opens for applications on 10/21/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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