Manager - QA

Department: IT

Employment Type: Permanent - Full Time

Location: Pune

Reporting To: Vinay Supekar

Description

Key Responsibilities

• Define and own the QA strategy, operating model, standards, processes, and roadmap across software delivery teams. 
• Lead, coach, and develop QA engineers, including objective setting, regular feedback, capability development, workload planning, and performance support. 
• Establish risk-based test strategies covering functional, regression, integration, data validation, API, performance, security, accessibility, and user acceptance testing, as applicable. 
• Own test planning, estimation, resourcing, prioritization, and execution across multiple projects, releases, and delivery teams. 
• Drive the test automation strategy, framework governance, tool selection, coverage improvement, maintainability, and integration into CI/CD pipelines. 
• Partner with product, engineering, architecture, business, and delivery leaders to define acceptance criteria, non-functional requirements, quality gates, and release readiness. 
• Provide clear go/no-go recommendations based on test evidence, defect risk, business impact, and agreed quality thresholds. 
• Define, monitor, and report quality metrics such as defect leakage, automation coverage, test effectiveness, execution progress, escaped defects, and release risk. 
• Oversee defect triage and ensure defects are clearly documented, prioritized, resolved, retested, and communicated to relevant stakeholders. 
• Champion shift-left quality practices, including early QA involvement, requirements reviews, testability reviews, developer testing, and continuous validation. 
• Ensure test environments, test data, tools, and dependencies are planned and available to support predictable delivery. 
• Identify quality, delivery, and operational risks early; agree mitigation plans and escalate material risks appropriately. 
• Continuously improve QA efficiency through automation, reusable assets, better engineering practices, and appropriate use of AI-assisted testing capabilities. 
• Manage QA suppliers or partners where applicable, ensuring delivery quality, transparency, and alignment with Davies standards. 
• Build a strong quality engineering community of practice and promote consistent standards, knowledge sharing, and continuous learning.
• Support audits, regulatory expectations, and governance requirements by maintaining appropriate test evidence, traceability, and documentation. 

Skills, Knowledge and Expertise

• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
• 8+ years of software quality assurance or quality engineering experience, including significant test automation experience. 
• 3+ years of experience leading QA engineers or managing quality delivery across multiple teams or workstreams. 
• Experience delivering quality assurance for web applications, APIs, integrations, data platforms, or enterprise systems 
• Experience working in Agile delivery environments and collaborating with distributed, cross-functional teams.