Client Information Specialist

 About Penbrothers 

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes

About the Role:

This is a full-time, Monday-to-Friday remote/offshore position aligned with New Zealand or Australian working hours. As a Data Entry / Administrative Specialist, you will be responsible for accurately managing client vacancy data within Salesforce and associated systems, interpreting job requirements, maintaining data integrity, and delivering prompt, professional customer support to ensure smooth recruitment operational processes. 

What you’ll do

• Job & Inbox Management: Monitor dedicated vacancy inboxes to create, enter, and maintain client job listings within Salesforce and related systems in a timely manner.
• Vacancy & Financial Accuracy: Interpret job details to ensure accurate data entry, correct commission calculations, and up-to-date database records.
• Client Communication: Respond to incoming client inquiries professionally while adhering strictly to established service standards.
• Compliance & Process Adherence: Follow organizational procedures, workflows, and quality benchmarks to maintain clean, accurate, and compliant records.
• What You Bring
• Core Competencies: Exceptional attention to detail, strong numerical aptitude, and a high level of accuracy in data entry and database management.
• Work Style: Self-motivation with the ability to work autonomously, demonstrate initiative, solve problems proactively, and maintain process compliance.
• Technical & Organizational Skills: Strong computer literacy, proficiency in Microsoft Office (Word, Excel, Outlook), and effective time management and organizational abilities.
• Experience & Communication: Background in administrative, customer-facing, or data entry roles (preferred), accompanied by strong customer service and professional communication skills.
  

Our Hiring Process & AI Disclaimer: We use AI tools to streamline our application process—including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions.

You are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation. 

Read our full AI Disclaimer to learn more

 

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies. 

·   Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. 

·   Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

·   Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. 

·   Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.