Patient Financial Advisor - Patient Access Department: (Admitting, Outpatient Ambulatory Surgery Areas, & Adult ED) Night Shift: Monday – Friday 12am-8am (Including Rotating Weekends & Holidays)

Location

New York, New York

Shift:

Night (United States of America)

Description:

Define the patient care experience at New York Presbyterian Hospital

Patient Financial Advisor - Patient Access Department: (Admitting, Outpatient Ambulatory Surgery Areas, & Adult ED) Night Shift: Monday – Friday 12a-8a (Including Rotating Weekends & Holidays)

Make a lasting impression on patients at NewYork-Presbyterian as a Patient Financial Advisor. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care. Explore this opportunity:

The Patient Financial Advisor serves as the patient’s main point of contact and the face of the NewYork-Presbyterian organization as the patient schedules, is approved for, and registers for treatment.  Under the supervision of the Administrator, the Patient Financial Advisor is responsible for scheduling patients for visits, tests, and admissions, registering patients when they arrive, screening for medical necessity, and obtaining necessary pre-certifications and authorizations.  These tasks must be completed with an emphasis on both accuracy, to ensure payment from third parties, and customer service, to foster a positive patient experience.

The shift for this position is weekdays and includes weekend rotation.

Preferred Criteria

• Associates degree
• Spanish bilingual

Required Criteria

• High school diploma or GED
• One year of customer service experience
• Experience using electronic health information systems for registration and scheduling

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$32.74-$34.66/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.