Claim Analyst

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

To support the accounting function by managing day-to-day financial transactions, including processing invoices and journals, performing account reconciliations, and assisting with month-end closing. This role ensures the accuracy and integrity of financial records and supports the preparation of management reports.

1. Project Claim Submission Coordination: Coordinate the end-to-end claim submission process for Major Contribution (monthly), NADI (quarterly and annually), and Non-Major Contribution (annually) by validating claims data, consolidating supporting documentation, ensuring compliance, and monitoring progress to meet submission deadlines.

2. SAP-Based Validation and Analysis: Perform end-to-end SAP-based claim validation and analysis by extracting and reconciling financial data against supporting records, verifying expenditure eligibility and compliance, identifying and resolving discrepancies, exceptions and missing documentation, conducting variance analysis, and preparing preliminary responses to MCMC queries or rejected claims in coordination with the relevant stakeholders.

3. MCMC Claim Compliance: Verify DROs, invoices, payment vouchers and official receipts, and ensure compliance with MCMC requirements.

4. Claim Submission Preparation: Prepare accurate claim summaries, invoice utilisation reports and MCMC submission templates to support complete, transparent and compliant submissions, minimise errors and rework, and facilitate timely claim processing.

5. Supporting Documentation Compilation: Extract and compile complete and accurate supporting documentation from Esker and internal repositories to ensure claims are properly substantiated, compliant with MCMC requirements, and submitted efficiently with minimal delays and rework.

6. Tax Invoice Coordination and Validation: Liaise with the Finance department to facilitate tax invoice issuance and validate invoice accuracy against claim records, ensuring compliance with claim requirements and minimising errors, rework and submission delays.

7. MCMC Claim Verification and Resolution: Participate in claim verification workshops and coordinate the resolution of MCMC findings by providing accurate supporting information and timely responses, helping to minimise claim delays, reduce rework and support successful claim approval.

8. Claim Status and Collection Monitoring: Monitor claim status and support collection tracking activities to ensure timely follow-up, improve visibility of outstanding claims, and facilitate prompt resolution and receipt of claim proceeds.

9. Claim Compliance and Governance Adherence: Ensure full compliance with MCMC requirements, audit standards and internal governance controls to strengthen claim accuracy, minimise compliance risks, and support successful audits and claim approvals.

10. Process Optimisation Support: Identify and contribute to improvements in claim processes and documentation standards to achieve "first-time-right" submissions and accelerate collection cycles.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.