- Location
- Fort Myers, Florida, US
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Education
- High School
- Source
- BetterTeam
Description
Dal-Tile is currently seeking an exceptional Warehouse Team Lead to join our TEAM! The Warehouse Team Lead will train warehouse staff, perform warehouse and or CSR duties as needed, and store order management.
Primary Objective:
- Performs a variety of customer service and/or warehouse duties as well as leads warehouse and/or combined Customer Service/Warehouse Representatives in the performance of their duties.
- Major Function and Scope.
- Trains, coaches, and guides Warehouse Associates and/or combined Customer Service/Warehouse Representatives.
- Executes warehouse and/or CSR duties as needed (refer to duties in Warehouse Associate and/or Customer Service Rep position descriptions.).
- May complete all aspects of Order Management.
- May have been responsible for purchasing activity (placing/receiving POs in systems and in the warehouse).
- Executes warehouse tasks for inventory management and order fulfillment. (assembly, loading and checking of customer orders)
- May execute daily office tasks and office administration.
- May provide service in the showroom.
- Operates crane forklift equipment.
- Serves as a resource for other CT associates.
- Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management.
- Ensures adherence to company policies and procedures.
- Performs other related duties as required.
Experience and Knowledge Required:
- High School diploma or equivalent experience; Certified Forklift Operator.
- 3+ years of customer service and/or warehouse experience.
- Supervisor or lead-level experience preferred.
Competencies:
- Math skills.
- Organization Skills.
- Training.
- Communication and multi-tasking abilities.
- Time management.
- Leadership.
- Teamwork.
- Judgement.
- Detail-oriented.
- Safety-conscious.
Skills
Inventory Management
