Office Assistant - Spanish/Bilingual (Administrative Officer I) Non-Merit

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in Clinical Services/Center Based Services, located at the Eastern Family Resource Center.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time. 

List all promotions and changes in job duties due to reclassification as separate work experiences on your application.  Applicants must include the dates of the promotions and reclassifications.

Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Under general supervision, performs word processing, typing, and other clerical duties in support of an office.

• Will be responsible for in person office assistant duties at Eastern Family Resource Center.

• Process incoming communications either by telephone, email, or walk-in, for scheduling patient appointments.

• Verify returning patient information for accuracy.

• Prepares patient charts with necessary paperwork.

• Send out upcoming appointment information to patients.

• Collects insurance card information and verifies eligibility when applicable.

• Processes patient charts following completion of appointment.

• Scans required document into Current EMR.

• Collect payments from patients, when applicable.

• Determines release of information according to established procedures and confidentiality.

• Initiates the process of purging and updating files.

• Greets and Directs patients and visitors.

• Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.

• Operates office machinery such as photocopiers, calculators, scanners and printers.

Examples of Other Duties

• Maintains simple financial and statistical records.

• Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)Possession of a high school diploma or an appropriate equivalent

PLUS 

One year typing, word processing, or secretarial experience.
 
Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Additional education may be substituted on a year-for-year basis for the required experience.

Proof of Licenses, Certifications and Education 
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency 
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN:  Office Assistant - Spanish/Bilingual (Administrative Officer I) Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.  Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Assessment Test:
Applicants selected for an appointment must successfully complete a language proficiency assessment test.