Hiring.Camp

Tier II Support Engineer

Penbrothers

·

Jul 14, 2026

Location
Mandaluyong City, Metro Manila
Workplace
Remote, Onsite
Type
Full-time
Department
Engineering
Experience
3+ years
Source
RecruiterFlow

Description

About Penbrothers 

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

 

About the Client

Our client is a global leader in digital trust, PKI, and machine identity management, helping organizations manage and secure keys, certificates, and identities across cloud, containers, and enterprise environments. As digital ecosystems grow, we enable secure, scalable, and automated cryptographic operations.

 

About the Role

We are building a talent pool for Tier 2 Support Engineers to support enterprise scale certificate and key management initiatives. This role focuses on Public Key Infrastructure (PKI), certificate lifecycle management, cryptographic systems, and secure integrations across cloud, containerized, and on-prem environments.

 

What You'll Do

  • Leverage your hands-on Linux, Azure or Windows Server experience and learn PKI and the client applications via provided training.
  • Troubleshoot and configure client applications across Microsoft Azure, Linux or Microsoft Server environments  
  • Perform support functions such as  troubleshooting, performance enhancements and upgrades.
  • Support  PKI across global customers including:
    • Understanding public and private keys
    • Certificates (issuance, renewal, expiration)

    • Log analysis

  • Troubleshooting common certificate-related issues.

 

What You Bring

  • Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field (or equivalent experience)
  • 3+ years of experience in infrastructure, system administration, or cloud support roles
  • Strong analytical and troubleshooting skills
  • Strong hands-on experience with:
    • Linux (administration and troubleshooting)
    • Windows Server environments
    • Microsoft Azure
  • Basic understanding of PKI concepts
    • Public/private key fundamentals
    • Certificate lifecycle awareness
  • Ability to troubleshoot system and application-level issues
  • Familiarity with Microsoft ecosystem tools and services
  • Amenable to working onsite 3 times per week at Sheridan Business Center, Mandaluyong City

 

 

 

 

 

 

 

 

 

 Our Hiring Process

We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.

Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies. 

·   Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. 

·   Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

·   Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. 

·   Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.

Skills

AzureLinuxCybersecurity

Similar Jobs

24

Customer Support Tier II (Onsite)

FRONTSTEPS·Denver, Colorado·Onsite

1w ago

Tier II Support Specialist - Healthcare

Proven IT·Franklin, Tennessee·Remote, Onsite

2mo ago

Full Sail Support Tier II (Lobby Concierge)

Fullsail·US

9mo ago

Desktop Support Technician – Tier II Kiosk Support

Global Enterprise Services

1w ago

Tier II Customer Support Representative - 8am - 4pm - On-site

Koozie Group·Sleepy Eye, Minnesota

1w ago

Tier II Video Support Representative (Remote)

Allbridge·Remote·Remote

2w ago

IT Support Technician Tier II

Durham Public Schools

2w ago

IT Support Technician Tier II

Northcarolina

2w ago

Technical Support Specialist - Tier II, Radius Mapping

Motorola Solutions·Las Vegas, Nevada·Remote

2w ago

Technical Support Specialist - Tier II, Radius Mapping

Motorola Solutions·Las Vegas, Nevada·Remote

2w ago

HVAC Tier II Technical Support Specialist

LG Electronics·Farmers Branch, Texas

1mo ago

Support Engineer- Tier II

Lyra Technology Group·Chicago, Illinois +1·Remote, Onsite

2mo ago

Tier II Deskside Support Technician (HHS)

Symposit LLC·Silver Spring, Maryland·Remote, Onsite

2mo ago

IT Help Desk Support Specialist – Tier II

A T Systems Inc·Aberdeen Proving Ground, Maryland

2mo ago

Tier II Deskside Support Technician

HUMAN TOUCH LLC·FDA White Oak - Silver Spring, MD 20993

Tier II Customer Support Representative - 9am - 5pm - On-site

Koozie Group·Red Wing, Minnesota

5mo ago

Tier II Onsite Support

Empowerai·Virginia, US·Onsite

1y+ ago

Customer Support Manager (Tier II & III)

Empowerai·Virginia, US·Onsite

1y+ ago

Application Support Analyst (Tier II) - CSM / Modernized

Empowerai·District of Columbia, US·Hybrid

1y+ ago

Application Support Analyst (Tier II) - Legacy CA

Empowerai·District of Columbia, US·Hybrid

1y+ ago

DT/EA Application Support Analyst (Tier II)

Empowerai·District of Columbia, US·Hybrid

1y+ ago

Product Support Specialist, Tier II

rethink GmbH·Austin, Texas·Remote

1y+ ago

Client Support Tier 2 - Professional II

Fiserv is the global leader·Stafford, Texas·Onsite

2w ago

Tier II Help Desk Support

Marmon is·US

4w ago