- Location
- Four Seasons Philadelphia Arch Street, United States of America
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the Role
The Four Seasons Hotel Philadelphia is seeking an Assistant Restaurant General Manager to support the leadership of Sky High Bar & Lounge. In this role, you will partner with the Restaurant General Manager to deliver an exceptional guest experience while driving a high-performing, efficient operation. You will play a visible leadership role on the floor, ensuring service excellence, team engagement, and operational consistency in one of Philadelphia’s premier bar and lounge destinations.
What You Will Do
Support daily operations of the bar and lounge, ensuring exceptional service standards and guest satisfaction
Lead, coach, and inspire team members to deliver a high-quality and personalized guest experience
Manage labor and operating costs through effective scheduling, budgeting, and inventory control
Resolve guest concerns promptly and professionally while promoting positive guest relations
Partner with culinary leadership to ensure consistency and excellence in food and beverage offerings
Foster a collaborative and inclusive team environment that encourages growth and accountability
Maintain compliance with service standards, cleanliness, and safety protocols
What You Bring
Strong experience in bar/lounge or restaurant operations within a luxury or high-volume environment
Proven leadership skills with the ability to motivate and develop teams
Solid business acumen, including cost control and financial awareness
Excellent communication, organization, and interpersonal skills
Proficiency with Microsoft Office (Excel, Word)
A guest-first mindset with a demonstrated track record of delivering high levels of satisfaction
What We Offer
Competitive salary and comprehensive benefits package
Training and development opportunities
Complimentary employee meals
Uniform and dry-cleaning services
Opportunities to grow within a globally recognized luxury brand
Discounted:
Medical, dental, and vision coverage
Parking and SEPTA access
City Fitness membership
Schedule & Hours
Full-time role
Requires availability for evenings, weekends, and holidays based on business needs
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
