- Salary
- $32k – $35k/yr
- Location
- Laurinburg, NC, NC, US
- Experience
- 5+ years
- Education
- High School
- Source
- GovernmentJobs
Description
The primary purpose of this position is to provide clerical support for the WIC department; greet WIC families at front WIC reception area; answer phones and return messages; practice good telephone etiquette; appointment scheduling; temporarily perform work on committees under the authority of the committee chairperson; make necessary adjustments to ensure effective office flow.
Utilizes daily communication of information regarding the WIC Program to participants or potential WIC Program participants.
Explains WIC rules and regulations to participants, screen WIC participants for categorical, residential, and financial eligibility for initial certification and recertification, provide secondary nutrition education contacts for WIC participants (reading and recertification nutrition information to patients as outlined by nutritionists), explain to clients the procedures for redeeming WIC benefits, and provide nutrition services clients with scheduling information and appointments.
Collects client information for eligibility of services as well as setting up new electronic medical records in the Crossroads system, WIC categorical, residential and financial eligibility information.Correlates nutrition services appointments with other health departments or local health care clinics, issuance of eWIC cards and benefits to WIC participants and make appropriate referrals to designated clinics or persons (i.e., maternity clinic, immunizations, family planning, DSS, child care services, etc.).
Performs WIC laboratory services including height, weight, and hemoglobin (Hgb), enters information into the crossroads database as well as making sure that laboratory controls are performed every morning, prior to the first patient
Help other nutrition services staff members in composing client correspondence and informational handouts and posters.Creates electronic medical records of new/existing WIC participants by gathering and verifying financial, medical, family history, and appointment information then documenting in the Crossroads system.
Provides verification of benefits letter and office visit verification letters to client as needed.Follow-up of missed WIC appointments and next appointment by letter and/or phone.
Distributes and receives mail to and from local WIC organization Outgoing mail is processed as necessary and forwarded to the US Postal or state Courier baskets as appropriate for processing by the agency. Sends out missed appointment letters, Scans VOC for transfer information into crossroads database. Sends and receives faxes.Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience; Valid Driver's LicenseCriminal records check, drug screen, and references will be required for the successful candidate.
All applications will be considered but not necessarily interviewed.
Resume in lieu of a completed application will not be accepted.
Diplomas and degrees must be received from accredited institutions.
We are an Equal Opportunity Employer and E-Verify Participant
