- Salary
- $69k – $94k/yr
- Location
- San Bernardino, CA, CA, US
- Type
- Full-time
- Education
- PhD
- Source
- GovernmentJobs
Description
Arrowhead Regional Medical Center (ARMC) is recruiting for Epic Applications Specialists* who help end-users to be more effective using Epic's Electronic Health Records (EHR) system applications and computing tools by having strong business applications skills, technical expertise, and general knowledge of the department's business areas and information technology practices and methods.
The Epic Applications Specialist* will support multiple Epic applications, requiring frequent classroom instruction, ongoing rounding with end-users, and the completion of multiple Epic credentials. This position is ideal for individuals who thrive in a dynamic environment and are committed to enhancing clinical and operational workflows through effective use of Epic systems.
The Epic Applications Specialist* will support multiple Epic applications, requiring frequent classroom instruction, ongoing rounding with end-users, and the completion of multiple Epic credentials. This position is ideal for individuals who thrive in a dynamic environment and are committed to enhancing clinical and operational workflows through effective use of Epic systems.
*Official Job Title: Applications Specialist. For more detailed information, view the Applications Specialist job description.
ARROWHEAD REGIONAL MEDICAL CENTER
Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. To find out more about Arrowhead Regional Medical Center, please visit: www.arrowheadregional.org
EXCELLENT BENEFITS & RETIREMENT!
To review job- specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
To review job- specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants selected for these positions must pass a background investigation, physical examination, and verification of employment history and education.
Shift Availability: ARMC is a twenty-four hour facility; applicants must indicate their shift availability in the Supplemental Questionnaire of the application. Shift differentials are provided.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Candidates must qualify under ONE of the following options:
OPTION 1: One (1) year of full-time experience in which the primary responsibility is in supporting Epic applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
OPTION 2: Two (2) years of full-time experience in which the primary responsibility is in supporting Electronic Health Record (EHR) business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
OPTION 1: One (1) year of full-time experience in which the primary responsibility is in supporting Epic applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
OPTION 2: Two (2) years of full-time experience in which the primary responsibility is in supporting Electronic Health Record (EHR) business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
NOTE: General IT experience (unrelated to Electronic Health Records) is not considered qualifying.
The ideal candidate will possess:- Knowledge of Epic functionality in any app as an end-user.
- Six (6) months experience in a clinical or health care organization role
- Experience providing technical assistance, training, and support in the use of a electronic medical record (Preferably Epic).
- Currently hold an Epic Credential/Certification or willing to complete a six-week program to obtain credential in assigned application.
- Experience coordinating training sessions and related activities
- Experience delivering technical and/or non-technical classroom training
- Proficiency in entering, tracking, and resolving ServiceNow incidents
- Background in providing daily system support to staff including troubleshooting problems with the system to ensure proper resolution and functionality for end users.
- Participated in the Epic Superuser.
- Demonstrate ability to collaborate with computer training business partners to maintain effectiveness of training programs.
- Participation in 1 or more Epic implementations as an end-user or Epic trainer.
Examination Procedure: Please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday July 31, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Do not refer to a resume as it will not be reviewed.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO)and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.
For more important details, review the Applicant Information and County Employment Process.
Skills
ServiceNowEHREpic
