- Salary
- $92k – $100k/yr
- Location
- Portland · Atlanta · New York · Pleasanton · US - Remote
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Divisions
- Seniority
- Manager
- Source
- Lever
Description
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
Smarsh is seeking a Sr. Customer Success Manager to join our Public Sector Customer Success organization. In this role, you will own a portfolio of public sector accounts, managing the end-to-end customer lifecycle including adoption and growth, health, governance, and retention in partnership with your Account Executives. You will provide business-level relationship management that drives lasting value for our customers and Smarsh alike.
If you are passionate about building meaningful relationships, making a real impact on your customers' success, and being the person they count on, we want to hear from you.
Skills
ComplianceProcurement
