- Location
- United States
- Workplace
- Remote
- Type
- Full-time
- Department
- Services
- Seniority
- Manager
- Experience
- 4+ years
- Source
- Lever
Description
About the Role
As a Technical Account Manager, you’ll be a driving force behind our mid-to-upper-market customers’ success. You’ll serve as the bridge between our platform and the customers who rely on it – delivering hands-on technical guidance, helping teams adopt AI-powered capabilities, and translating platform data into actionable business insights. This role blends deep product expertise with strategic advisory work, and it requires someone who can build trust with both technical practitioners and executive stakeholders.
Location & Travel
This role supports a hybrid work model. Expect approximately 15% travel for on-site customer engagements.