Territory Manager - Technical Services (WTU) - Chennai

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Information about Global Commercial department:

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

Summary about role:

As a Technical Project Specialist, your role focuses on the end-to-end execution of water treatment projects and providing expert technical support. Your core responsibilities include:

• Project Completion: Overseeing 100% of the installation process, including technical drawing submissions, commissioning, and securing formal client handover certificates.
• Sales Collaboration: Partnering with the sales team to review RO negotiations, preparing technical proposals, and managing the approval of SOPs and handover documentation.
• Training & Enablement: Conducting product training for customers post-installation and providing hands-on technical guidance to engineers during the RO assembly phase.
• Technical Support: Performing WTS audits and providing high-level troubleshooting and support for major technical breakdowns.

Responsibility:

Your Responsibilities:

• 100% Installation completion and handover to client, Drawing submission to clients, Commissioning certificate from client.
• Coordination with sales team for new WTU projects - Submission of RO negotiation summary as per client requirements, Submission of handover & SOP and approval of the documents and assisting sales team in preparation of proposal document.
• To give product training to the customer after installation, to train the engineers during installation of RO
• WTS audit and technical support to major WTS breakdown

Candidate’s profile: mandatory!

Your Profile:

• B.Tech/B.E.with Electrical &Electronic or Electronic & Communication engineering
• Direct experience with RO (Reverse Osmosis) systems or water treatment technology.
• Minimum 5 year experience

Offer package:

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have -  all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
• Individual opportunities for self-determined career planning and professional development
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
• A large number of committed people with a wide range of skills, talents and experience
• The benefits of a successful global corporation with the collegial culture of a medium-sized company