- Location
- Melbourne, VIC, Australia
- Workplace
- Onsite
- Type
- Part-time
- Department
- Rooms & Guest Services Operations
- Seniority
- Entry
- Industry
- Hospitality
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Oracle Cloud
Overview
As a Guest Services Agent, you'll be the first point of contact for guests at The Ritz-Carlton, delivering legendary service that exceeds expectations. Responsibilities include room assignments, handling guest inquiries, managing billing adjustments, and building relationships with guests. The role requires experience with property management systems, attention to detail, and a passion for hospitality. Benefits include staff discounts, flexible working options, and internationally recognized training programs.
Skills
OPERA Property Management System
Benefits
Staff DiscountsFlexible HoursTraining ProgramsEmployee Assistance ProgramReferral Incentives
Languages
English
About The Ritz-Carlton
The Ritz-Carlton is a leading luxury hotel brand within Marriott International's portfolio, known for legendary service and creating exceptional guest experiences worldwide.
