- Location
- Amsterdam, Netherlands
- Workplace
- Onsite
- Type
- full-time
- Department
- Managed Services
- Seniority
- Mid
- Industry
- Information Technology
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Personio
Overview
As a Medior Managed Services Engineer, you'll be a key member of the service desk team managing IT environments for multiple clients. You'll handle complex incidents as an escalation point for first-line support, manage and monitor servers (on-premise and cloud), work with Microsoft 365, Windows Server, and Windows 10/11 environments. Responsibilities include executing migrations, implementing security services, coaching junior colleagues, and participating in infrastructure projects. You'll work within set service hours (08:00-16:30 or 09:30-18:00) in a collaborative team environment. The role requires strong technical skills in Microsoft environments, independent problem-solving abilities, and experience with managed services delivery.