- Location
- Thane, Maharashtra, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Support/Operations | BPM
- Seniority
- Entry
- Education
- High School
- Industry
- Business Process Management
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Closing date
- 1 week ago
- Source
- Oracle Cloud
Overview
As a Customer Service Executive, you will be the first point of contact for customers, handling inquiries and resolving issues promptly. Key responsibilities include providing accurate information, maintaining professional communication across phone/email/chat, and collaborating with other teams for seamless service delivery. You'll document interactions and identify process improvements. The ideal candidate has excellent communication skills, customer service orientation, and proficiency in CRM systems. Previous customer-facing experience is preferred in this fast-paced environment.
Skills
Languages
About Digitide Solutions Limited
Digitide is a global provider of AI-led digital solutions and business process services with over 20 years of experience, operating in 40 locations across 5 countries.
